Privacy & Policy

Introduction

Estate Rancamaya respects and protects the privacy of every user. This privacy policy explains how we collect, use, store, and protect your personal data when accessing our website or services. By using Estate Rancamaya services, you are deemed to have read, understood, and agreed to the contents of this privacy policy.

Information We Collect

We may collect the following information:

• Personal data: name, address, phone number, email address, and other identification data that you provide when filling out forms, registering, or contacting us.
• Transaction data: history of information requests, property purchases, or service bookings related to the property.
• Technical data: IP address, device type, operating system, browser, and activity when accessing our website/application.
• Cookies and tracking technologies: to enhance user experience and personalize content.

Use of Data

The information we collect is used to:

• Provide information about properties, services, or the latest promotions.
• Provide customer service and respond to your questions or requests.
• Manage transactions and property-related administration.
• Develop, improve, and customize our services.
• Ensure security, prevent fraud, and comply with legal obligations.

Sharing Data with Third Parties

We will not sell or rent your personal data to third parties. However, we may share data with the following parties:

• Business partners (such as property agents or related developers).
• Payment and logistics service providers.
• Authorities when required by law.

Cookies and Other Technologies

The Estate Rancamaya website uses cookies to:

• Analyze visitor behavior.
• Provide a more personalized experience.
• Store user preferences. You can disable cookies through browser settings, but some features may not function optimally.

Data Security

We are committed to protecting your personal data with reasonable technical and organizational measures. However, no system is completely free from risk, so we cannot guarantee absolute security.

User Rights

You have the right to:

• Access the personal data we store.
• Update or correct your personal data.
• Request deletion of certain personal data.
• Refuse the use of data for marketing purposes.

Data Retention

Your personal data will be stored as long as necessary for the purposes described in this policy or as required by law.

Changes to Privacy Policy

Estate Rancamaya may update this policy from time to time. Changes will be announced through our website with the latest update date displayed at the top of this page.